Problem | Possible Cause | Correction |
| Pump runs but no water flows at outlets | Low water level in tank Clogged water lines Kink in suction line Air leak in suction line Loose hose clamps on suction side of pump Stuck pump-check valve Punctured diaphragm Cracked pump housing Stuck backflow valve Broken pump-drive belt Worn pump impeller Pump running backward Plugged in-line filter | Replenish supply Locate, remove obstruction Straighten line Repair air leak Tighten clamps Repair or clean valve Replace diaphragm Replace pump housing Replace backflow valve Replace belt Replace impeller Reverse pump wiring Replace element or screen |
| Pump cycles off and on with faucets closed | Water leak in plumbing Leaking faucet sets Defective toilet valve Internal leak in valve Failed pressure switch | Locate and repair Repair faucet sets Repair valve Install pump-repair kit Replace pressure switch |
| Pump motor fails to run | Blown fuse Master switch off Low battery charge Loose wiring connection Poor ground Defective pump motor | Locate and replace Turn on master switch Charge battery Check all connections Check ground connection Replace motor |
| Pump fails to shut off when faucet is closed | Empty water tank Low voltage condition Leaking faucets Failed pressure switch | Replenish water supply Charge batteries Repair faucets Replace pressure switch |
| Excessive pump noise or vibration | Restricted intake line Inadequate pump mounting Loose mounting bolts Worn mount bushings Failed pulsation damper Loose drive pulleys Worn pump bearings | Clear suction hose Mount per manufacturer's specs Tighten bolts Replace with new bushings Replace with new damper Tighten pulleys Replace bearings |
| Inadequate water flow | Air leak at pump suction Undersized suction line Kinked outlet line Clogged intake strainer Leaking pump diaphragm Inadequate pump wiring | Check suction line Replace with larger line Straighten line Clean strainer Replace diaphragm Rewire with larger wire |
| Sputtering water flow | Air leak in suction Air not bled from lines Air in water heater | Repair leaks Bleed air from lines Bleed hot-water lines |
| Pump will not prime | Empty water tank Air leak in suction line Restricted suction line Defective pump diaphragm Defective pump impeller Broken pump-drive belt Clogged intake strainer | Fill water tank Repair suction line Clear obstruction Replace diaphragm Replace impeller Replace drive belt Clean strainer |