Employment Opportunities

Smith’s RV is a family owned business that provides outdoor recreational products and services to our customers. As northwest Ontario’s largest RV dealer, we provide RV and marine products and services to over 40,000 customers. We are committed to providing enjoyment for our customers, providing fulfillment for our employees, and strengthening our community through our involvement with local charities and organizations. Our commitment to integrity, excellence, success, and teamwork is why we are an industry leader in our 60th year of business.
 

We are proud of our company culture as we’ve grown with over 30% of our full-time staff having been part of the team for 10+ years. We are a place that people love to come to work and shop at every day. Thank you for taking the time to review our career opportunities and for considering joining our team.

 

Benefits of working at Smith’s RV

At Smith’s, we genuinely care about our people and we want each and every employee to enjoy their work and achieve their goals.

Our employees enjoy an above average salary plus performance based compensation. Also included is an excellent benefits package not seen in most small businesses that includes health and dental, RRSP, $10,000 bonus after 10 years of service, product discounts, employee social club, and much more.

If you value a workplace that promotes accountability, exemplifies loyalty, and never compromises integrity, then start your career with us!
 

Available positions at Smith's RV Centre

SERVICE WRITER

 

Smith’s RV has an exciting opportunity for a Service Writer reporting to the Service Manager. The successful candidate will effectively facilitate the company service process by following the established procedures – in ways that meet or exceed customer and company expectations. Additionally, the successful candidate optimizes service profitability – to help sustain and strengthen the department.

 

Key responsibilities:

 
  • Proactively communicating with service customers. Keeping them informed of scheduling, repair and completion status.
  • Scheduling drop off and pick up times for customers with an emphasis on customer service and repair efficiency.
  • Accurately transfers customer service needs to the work order by professionally greeting, listening to, and communicating with the customer in a way that builds their comfort and confidence
  • Understands and follows the established repair order process through to its satisfactory and timely completion; including effective scheduling
  • Effectively keeps customers informed and updated on the repair status of their unit
  • Verifies quality control and arranges for delivery back to the customer
  • Accurately estimates and documents all charges on the repair order
  • Closes and finishes all repair orders in a timely manner
  • Stays current on product information such as recalls, service bulletins and warranty guidelines

 

All interested applicants are invited to submit their resume to Smith’s RV Centre. 

 

c/o Madison Johnstone - HR & Marketing

940 Cobalt Crescent, Thunder Bay, ON, P7B5W3

madi@smithsrvcentre.com

LEAD LOT TECHNICIAN

 

The Lead Lot Technician is a dependable, consistent organizer who takes charge of delegating tasks and delivering results. The main focus is to ensure the lot technicians and cleaners have clear job lists and support daily to remain productive and efficient. The team possesses the technical knowledge so that the Lead Lot Technician can focus on organizing, communicating, prioritizing, supporting, executing, delegating and following up. The Lead Lot Technician must take pride, responsibility and ownership of all lot related tasks, appearance and operation.

 

Key responsibilities:

 
  • Updates inventory location and communicates through proper channels
  • Completes opening and closing duties as required
  • Adds support to our existing team through positive, optimistic communication
  • Makes consistent decisions with dependable follow through
  • Consistently ensures work is completed on schedule and to customer expectations
  • Takes charge of situations and acts with a sense of urgency
  • Directs others and delivers results
  • Delegates tasks and supports staff to completion
  • Ensures efficient shop shuffling to maximize efficiency
  • Manages time requirements and space restrictions to ensure customer expectations are exceeded
  • Organizes and supervises the lot team, through the use of daily task lists as well as provides hands on help
  • Provides input in hiring, evaluating and dismissal of lot technician and cleaner positions
  • Understands how and where to organize and locate inventory and service products to maximize efficiency
  • Operates, maintains and accounts for company equipment and vehicles for safety, longevity and appearance

 

All interested applicants are invited to submit their resume to Smith’s RV Centre. 

 

c/o Gerald Gervais - Shop Coordinator

940 Cobalt Crescent, Thunder Bay, ON, P7B5W3

ggervais@smithsrvcentre.com

LOT TECHNICIAN

 

Smith’s RV Centre has an immediate opportunity for a Lot Technician reporting to the Lead Lot Technician. The successful candidate will be detail oriented and operate best in a structured environment with routine practices. The career will require hands on involvement in the implementation of tasks and projects through job lists.

 

The successful candidate must also have a valid G level driver's license.

 

Key responsibilities:

 
  • Complete assigned tasks associated with getting sold products ready for customer demonstrations and pick up
  • Understand how and where to organize and locate inventory and service products
  • Operates, maintains and accounts for company equipment and vehicles for safety, longevity and appearance
  • Effectively maintains products so they maintain value and appeal for customers
  • Efficiently assembles and or sets up products for sale as required by the sales department
  • Updates inventory location and communicates through proper channels
  • Maintains building and yard for safety and appearance
  • Completes opening and closing duties as required

 

All interested applicants are invited to submit their resume to Smith’s RV Centre. 

 

c/o Gerald Gervais - Shop Coordinator

940 Cobalt Crescent, Thunder Bay, ON, P7B5W3

ggervais@smithsrvcentre.com

RV TECHNICIAN

Wage Range - $24-$34/hr

Efficiency bonus - up to an additional $16/hr

 

Smiths RV Centre is looking for apprentice or certified plumbers, electricians, carpenters, or RV technicians looking to expand their skills and improve their work-life balance right here in Thunder Bay.

 

We are looking to hire and train a professional with a trades background, any where from an experienced RV Technician to an apprentice trades person.  The RV Technician position allows an individual to learn and practice a number of different trades in the comfort of our indoor, heated and fully equipped service centres either here in Thunder Bay or at our offsite location near twin city crossroads. 

 

Key Responsibilities:

 

  • Inspect and perform warranty repairs on new units arriving from the factory
  • Inspect and perform repairs on used units purchased from customers
  • Prepare units for customer delivery to ensure all systems operating as designed
  • Perform propane safety checks and repairs (Smiths provides employee with necessary certification)
  • Install vehicle hitching, wiring and weight distribution kits
  • Perform warranty appliance troubleshooting and repair
  • Diagnose and repair electrical concerns with assistance of a multimeter
  • Carpentry repairs including flooring, wall panelling, exterior aluminum replacement, damaged framing replacement, etc.
  • Plumbing includes fresh water and waste water systems similar to home applications
  • Electrical repairs includes both 12V and 120V
  • Aftermarket installs including solar systems, awnings, accessibility modifications
  • Insurance repairs include tree impact, hail damage, water damage, etc

 

All interested applicants are invited to submit their resume to Smith’s RV Centre. 

 

c/o Gerald Gervais - Shop Coordinator

940 Cobalt Crescent, Thunder Bay, ON, P7B5W3

ggervais@smithsrvcentre.com

© Copyright Smith's RV Centre 2024. All rights reserved.

Site secured by Comodo
Ride Digital